HomeWAV is tech-focused and solution-driven. Our all-in-one platform is fully owned and operated by us, no outsourcing, no red tape. We reinvest in our technology to keep innovation at the forefront. We're committed to constant improvement with regular updates that make our platform smoother, faster, and more user-friendly. Your feedback fuels our innovation.
Our inmate communications solution is purpose-built for correctional use with technology at its core, from our software and development to our support, making it easy to customize our platform to exceed your facilities’ goals.
48 hours...the typical response time of our competitors. For us, that’s 48 hours too long. We are committed to providing you with quick, efficient service in under one hour. Our remote capabilities allow us to satisfy 99% of your system needs immediately. We utilize local technicians for installation and any on-site maintenance to ensure the quickest response time. We’re here to help.
Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3.5 minutes. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience.
We're all about building relationships that matter. We focus on creating meaningful connections through experience, authenticity, and trust. It's our mission to keep your facility safe and community connected.
"By providing incarcerated individuals with direct, secure access to Lightning Law on all HomeWAV kiosks and tablets, we’re expanding our all-in-one technology by improving legal communication, reducing administrative burdens, and contributing to safer correctional environments," said HomeWAV Senior Director of Product Management Andrew Lewis.
Seeking reliable products, exceptional service, and dependable support? Discover HomeWAV’s digital booth today and see how our technology ensures safety for facilities while keeping communities connected.
"We believe access to education is key to rehabilitation and reentry success, and we’re proud to expand these resources across every HomeWAV tablet," said HomeWAV CEO Morteza Sahebkar.
Reach out to the leaders in the inmate communications industry, the HomeWAV team, to answer your questions and learn more.