img

INMATE
COMMUNICATION & TECHNOLOGY SOLUTIONS

Learn about the comprehensive impact of becoming a HomeWAV partner, from ensuring industry-leading efficiency to keeping communities connected with inmate communications solutions in meaningful ways.

img

Experience the HomeWAV Difference

Product & Technology

HomeWAV is tech-focused and solution-driven. Our all-in-one platform is fully owned and operated by us—no outsourcing, no red tape. We reinvest in our technology to keep innovation at the forefront. We're committed to constant improvement with regular updates that make our platform smoother, faster, and more user-friendly. Your feedback fuels our innovation.

Customizable Solutions

Our inmate communications solution is purpose-built for correctional use with technology at its core - our software, our development, and our support- making it easy to customize our platform to exceed your facilities’ goals.

Facility Service

48 hours – the typical response time of our competitors. For us, that’s 48 hours too long. We are committed to providing you with quick, efficient service in under one hour. Our remote capabilities allow us to satisfy 99% of your system needs immediately. We utilize local technicians for installation and any on-site maintenance to ensure the quickest response time. We’re here to help.

365-Day Customer Support

Our Support Team is available 365 days a year, answering calls in less than 30 seconds and resolving most issues within 3.5 minutes. We're proud to be top-rated for service and support on the Better Business Bureau! Your satisfaction is our priority, and we’re committed to providing the best possible experience.

Partnerships & Relationships

We're all about building relationships that matter. We focus on creating meaningful connections through experience, authenticity, and trust. It's our mission to keep your facility safe and community connected.

Read more Learn More About Us

HomeWAV Communication and Inmate Visitation System

img

Video Calls

The HomePAS™ kiosk allows inmates to conduct remote video calls through our patented inmate-initiated video call technology. They can initiate a remote video call any time they have an approved visitor online – all without the need for advanced scheduling or staff intervention. Remote calling keeps facilities safe while connecting inmates with family and friends.

img

Voice Calls

The all-in-one HomePAS™ also allows for traditional voice calls. As a non-interconnected VoIP provider, HomeWAV provides an agile VoIP phone, which can run through the internet rather than through a traditional, more restrictive landline.

img

Messaging

Besides voice and video calling, our kiosk and tablet software also allow for secure, monitored text, photo, image, and video messaging.

img

Tablets

The ComPAS™ tablet was built and developed specifically for correctional use. Each tablet is guarded by SupermaX™, our multi-layered mobile device management system that provides next-level security. HomeWAV's customizable tablets offer applications for education, entertainment, communication, and more.

96%

Facility Retention Rate

31+

State Partnerships

95%

Ticket Response <1 Hour

img

Mental Health Communication Programs for Inmates

Incarcerated individuals face many concerns. Providing mental health communication programs for inmates can go a long way to alleviate some challenges.

img

See Our Digital Trade Show Booth for Yourself

No travel plans? No problem! You can experience HomeWAV’s digital booth from the comfort of your home or office. To learn more about how HomeWAV could provide efficiency gains for your facility, simply click below.

img

Listen to the Sheriff’s Talk Podcast

Check out Missouri Sheriffs' Association's very first podcast featuring our facility partner, Christian County Sheriff's Office! This podcast series will provide valuable insights on important issues impacting various Sheriffs’ Offices across Missouri and how they support their local communities.

Ready to Become a Facility Partner?

Reach out to the leaders in the inmate communications industry — the HomeWAV team — to answer your questions and learn more.