1. Launch your phone’s camera app.
2. Point the camera at the QR code.
3. Follow the on-screen instructions.
keeping
communities
connected
We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions.
Ready to Reach Out?
It all starts by adding funds to a loved one’s HomeWAV account. We offer four simple ways to add credit. After that, it’s as simple as accepting a call.
HomeWAV Mobile App
Download the Android or iOS app, sign in, and add funds with the mobile app.
Add Funds via App
Pay by Phone
Sign in to call our secure toll-free support number and use option one to add funds.
Add Funds via Phone
Features & Support
camera to experience the
HomeWAV difference yourself.
Setting Up a Video Call with an Incarcerated Loved One
Follow the steps to connect with your incarcerated friends and family members for a jail video visitation.
Step 1
Download the Free App
Receive calls, send messages, schedule visits, add funds, stay connected, and more — all from the HomeWAV app.
Connect on the go with HomeWAV’s Mobile App
It’s Easy to Stay Connected
With help from a strong Wi-Fi connection, HomeWAV’s secure mobile app and platform help you keep in touch with incarcerated friends and family. Whether you would like to chat from the comfort of your own home or anywhere you’re connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible.
We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including:
- Video and voice calls
- Direct scheduling for lobby and on-site visits
- Messaging
- An easy view of inmate availability and notifications
- Friendly support experts
Schedule Calls Without Hassle
Looking to schedule an on-site or lobby visit? HomeWAV’s software allows you to schedule without any assistance from jail staff. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. No prior scheduling is needed for video or phone calls.
First, choose the facility and add your loved one to your call roster. From HomeWAV’s app or online dashboard, you can either view available funds or add and transfer funds. You’re also free to add, update, or change your payment information at any time.
Even better — you’ll only pay for the HomeWAV minutes you use, as there are no plans, packages, or hidden fees. (We highly suggest a strong Wi-Fi connection and a headset for the best results.)
7 Ways to Prepare for your Upcoming Visitation
If you’re looking to have a remote video call with an incarcerated loved one, how can you get started? Here are seven tips for a seamless experience.
Talking to Your Kids About Your Incarcerated Loved One
Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. See our tips.
