The Top 5 Reasons to Choose HomeWAV as Your Trusted Inmate Communications Partner

Correctional facilities face increasing demands to modernize their communication systems while maintaining security, affordability, and compliance. As we enter the new year, your facility may be searching for a new inmate communications provider. With so many industry providers to choose from, it can be overwhelming to know who to turn to.

HomeWAV is here to help. We offer a tailored platform to meet these needs, ensuring seamless inmate communication and technology solutions that support facility operations and reduce burden on facility staff. Here are the top five reasons why you should select HomeWAV as your trusted inmate communications partner:

1. A Reliable Partner During Times of Transition

Change is inevitable, especially after newly elected county or state officials take office. HomeWAV stands out as a trustworthy partner, offering stability and support during periods of uncertainty. With a proven ability to ensure smooth transitions, HomeWAV helps facilities maintain operational continuity and peace of mind.

2. Exceptional Service and Support

48 hours – the typical response time of our competitors. For us, that’s 48 hours too long. We are committed to providing you with quick, efficient service and support in under one hour.  From the moment of implementation, the HomeWAV team provides step-by-step guidance, including system installation, staff training, and ongoing technical assistance. With a dedicated support team available 365 days a year, facilities and visitors can rest assured that any issues are resolved quickly and efficiently, minimizing disruptions, and ensuring smooth operations.

3. Advanced Technology and Compliance

HomeWAV is tech-focused and solution-driven. Our all-in-one platform is fully owned and operated by us—no outsourcing, no red tape. We reinvest in our technology to keep innovation at the forefront. Combining cutting-edge tools with strict adherence to industry regulations, we are committed to constant improvement with regular updates that make our platform smoother, faster, and more user-friendly. HomeWAV continually reinvests in advanced technology and software upgrades, ensuring its communication platforms remain state-of-the-art, safeguarded, and reliable.

4. Free Mobile App for Visitors

HomeWAV makes staying connected easier than ever by offering a free mobile app for visitors, a platform not all competitors provide. Available on both iOS and Android, our app allows users to easily schedule calls, send messages, and communicate with their loved ones from anywhere. This convenience strengthens relationships, no matter the distance, and ensures accessibility for all. Having accessibility and ease of use leads to more communication between inmates and visitors, which has proven to lead to a more positive post-release outcome.

5. Cost-Effective and Customizable Solutions

Our inmate communication solutions are purpose-built for correctional use with technology at its core – our software, our development, and our support – making it easy to customize our platform to exceed your facilities’ goals. With no upfront hardware costs or hidden fees, HomeWAV offers scalable solutions that adapt to facilities of any size, providing long-term value without straining budgets.

Keeping Facilities Safe and Communities Connected

HomeWAV is a leader in inmate communication solutions, offering exceptional service, advanced technology, and an unwavering commitment to security, compliance, and affordability. By choosing HomeWAV, correctional facilities gain a trusted partner dedicated to keeping facilities safe and communities connected.

Ready to transform your facility’s communication capabilities? Contact us today and experience the HomeWAV Difference.